Your personal information is fully secure on crex live. This Privacy Policy clearly explains what data we collect, how we use it, and how we keep it protected.
Crex live believes that the security of user data is a fundamental right. That is why we have put in place the highest level of technical safeguards.
All data transfers on crex live are protected with 256-bit SSL encryption technology, keeping your information safe from interception in transit.
Crex live never sells your personal information to third parties. Your name, phone number, or email is never shared with advertisers.
Documents collected for identity verification are stored on crex live's secure servers and are accessible only to authorized personnel.
All data on crex live is stored in encrypted databases. Regular security audits and penetration testing are conducted.
On crex live, you can view, correct, or request deletion of your personal information at any time.
You can opt out of promotional emails or SMS from crex live at any time. We respect your preferences.
Welcome to crex live. This Privacy Policy applies to all services on the crex live platform — including the website, mobile app, and other digital channels. Reading this policy will help you understand what information we collect, why we collect it, and how we keep it secure.
Crex live believes that data transparency and privacy go hand in hand. We want you to use crex live with confidence, knowing that your information is safe with us. If you have any questions about this Privacy Policy, please reach out to our support team.
This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. Crex live is committed to ensuring the highest level of protection for its users within the bounds of the law.
Crex live only collects information that is genuinely necessary to provide our services. We do not ask for anything beyond that. See the list below for the types of data we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Completion |
| Contact Information | Email address, mobile number | Account Management & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device & Technical Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login times | Service Improvement & Responsible Gaming |
| Location Data | Country & City (general IP-based) | Ensuring Legal Compliance |
Crex live never collects your bank account PIN, card number, or full password. If you are ever asked for such information, notify us immediately — it may be a fraud attempt.
Crex live uses the information it collects solely for specific, defined purposes. We never misuse your data. Below is an explanation of how your information is used.
Crex live will never sell your personal information under any circumstances. However, limited data may be shared with third parties in the specific situations outlined below.
All third parties working with crex live are bound by strict confidentiality and security agreements. They may access data only for the specific purpose required and may not use it for any other reason.
Cookies and similar technologies are used on the crex live website and app. Cookies are small data files stored on your device that help personalise your experience.
You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some crex live features.
Crex live uses multiple layers of security to protect your data. Our security team monitors systems 24/7 and responds immediately to any potential threats.
You are in full control of your data on crex live. Your rights are outlined below.
You can request to view what information crex live holds about you.
You can request corrections to any information that is inaccurate or incomplete.
You have the right to request deletion of your data under certain circumstances.
You can request an export of your data in a standard format.
You may opt out of your data being used for marketing or other non-essential purposes.
You can request a temporary restriction on the processing of your data under certain circumstances.
To exercise any of these rights, email us at support@crexlive.ws. crex live typically responds within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.
Crex live does not retain any information beyond what is necessary. Once data has served its purpose and any legal obligations have been met, it is securely deleted.
Crex live strictly prohibits anyone under the age of 18 from registering or using its services. This is an integral part of our responsible gaming policy.
Crex live may update this Privacy Policy from time to time. If changes are made, a notice will be posted on the website and the date at the top of the page will be updated.
For any questions, requests, or complaints regarding this Privacy Policy, please contact crex live through the channels below.
Email: support@crexlive.ws — our team typically responds within 24 hours. For privacy-related matters, please include "Privacy Request" in the subject line.
Crex live takes every complaint seriously and works to resolve it as quickly as possible. Our goal is to earn and maintain your trust.