Crex live believes gaming should be a source of entertainment, not stress. Playing responsibly means staying in control of your budget, your time, and your emotions. On this page, we've put together all the information and tools you need for a safe and enjoyable gaming experience.
At crex live, every player's wellbeing is our top priority. Responsible gaming goes beyond wins and losses — it means looking after your mental and financial health. We believe that a mindful player is one who truly enjoys the experience.
Crex live has earned the trust of millions of users across Bangladesh. To maintain that trust, we continuously provide responsible gaming tools, educational resources, and support. Our goal is simple – we want you to feel good at the end of every session.
Remember, gaming is a form of entertainment. It should never be seen as a source of income or a solution to financial problems. With responsible gaming, your experience on crex live will always be a positive one.
"We want you to win — but more than that, we want you to be happy. Responsible gaming isn't just a policy; it's our commitment to you."
— The Crex Live Team
Never play with borrowed money or someone else's funds. Only play with money you can afford to lose without it affecting your daily life.
Crex live provides a range of tools to help keep your gaming experience safe and in control.
Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. This is the most effective way to keep your budget under control.
Set a time limit for each gaming session. When the time is up, crex live will automatically alert you and, if needed, end the session.
If you feel like you need a break, set a cooling-off period of anywhere from 24 hours to 30 days. During this time, you won't be able to place any bets or play any games, and your account will be automatically paused.
For a longer break, self-exclusion is available for periods ranging from 6 months to 5 years. During this time, your account will be completely inactive and you will not receive any marketing communications.
View your full gaming history, win/loss stats, and spending breakdown. Understanding your own patterns is the first step toward responsible gaming.
If you want to talk about a gaming problem, crex live's dedicated support team is available 24/7. Get help in a safe, confidential environment.
Setting limits on crex live is quick and straightforward. Just follow the steps below to stay in control of your gaming.
Limits generally take up to 24 hours to come into effect after being set. The same waiting period applies when increasing a limit — however, reducing a limit takes effect immediately.
Log in to Crex Live with your username and password. Make sure you're signing in from the correct device and network.
Click on your profile icon in the top right corner. From the dropdown menu, select the "Responsible Gaming" option.
Deposit limit, session time limit, loss limit, or cooling-off period – set one or more based on what works best for you.
Set your limit amount and duration (daily / weekly / monthly) based on your budget and schedule.
Once everything looks good, click the "Confirm" button. A confirmation message will be sent to your registered email or phone.
Responsible gaming means staying aware of your own behavior. If you notice any of the signs below, it may be time to take a closer look at your gaming habits.
"Chasing losses" is one of the most common signs of problem gaming. Placing bigger bets after a loss to try to win your money back is a dangerous pattern.
Regularly going over the time or budget you set before playing is a cause for concern.
Feeling the need to hide your gaming habits from the people close to you is an important warning sign.
If you feel anxious or frustrated when you can't play, it may be time to consider seeking help.
Borrowing money or dipping into emergency savings to fund gaming is a clear sign that gaming has gone beyond your control.
Read the statements below and check any that apply to you. This is entirely personal and confidential.
I often play for longer than I originally planned.
After a loss, I chase my money back by placing even bigger bets.
Gaming has affected my work, studies, or family responsibilities.
I hide my gaming habits or spending from the people close to me.
I feel restless or irritable when I'm unable to play.
I have borrowed money or used my savings to fund gaming.
Crex live's experienced team put together these tips to help make sure your gaming experience stays enjoyable every time.
Crex live strictly prohibits anyone under 18 from registering or playing.
Crex live ensures the platform is accessible only to users aged 18 and above. Age is verified at registration, and KYC documents may be requested when needed.
If you're a parent or guardian looking to keep children and teenagers away from online gaming, install parental control software on your devices. Always keep your password and account details confidential.
Never let children have access to your account password. Always use a strong password.
Set a PIN or fingerprint lock on your gaming device to prevent children from gaining access.
You don't have to face a gaming problem alone. crex live and various organizations are ready to help.
Contact our support team directly. Email us at support@crexlive.ws – you'll hear back within 24 hours.
You can pause or lock your account yourself at any time, no support request needed.
Use the live chat feature on our website to speak with a representative instantly.
Seeking professional mental health support for gaming addiction is completely normal. Reach out to your nearest mental health center.